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Contact support and report a problem

How to get help from the KidsHustle team and report anything that concerns you.

Written by Sasha Bagrov

If you need help or something doesn't feel right, the KidsHustle team is here for you.

Contacting support

You can reach support by emailing [email protected], or through the help option in the app. Tell us what's happening and include any relevant details, like a job or the people involved, so we can help quickly.

Reporting a problem

If a job owner, teen or message concerns you, report it. Because all messages are in-app and content is scanned by moderation, we can review what happened. Reporting helps keep the whole community safe.

Safety comes first

If your teen is ever in a situation that feels unsafe, they should leave and tell a trusted adult straight away. Then report it in the app so we can act.

Other contacts

KidsHustle is a product of Urban Mechanics LTD, 55 King William Street, London, EC4R 9AD.

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